Product Manager Fan Reactivation

The role

• Shape the Fan Reactivation roadmap with repeat purchase as your north star, driving discovery, engagement, and retention across web and mobile.
• Lead initiatives end-to-end: validate hypotheses, ship features, and learn with your cross-functional team—no handoffs.
• Define personalization and recommendations strategy: surface the right event to the right fan, translating ML models and ranking logic into intuitive experiences fans trust.
• Design and run rigorous experiments: test algorithms, engagement loops, and re-engagement mechanics; build on what works, kill what doesn't.
• Bridge teams and amplify learning: partner with Data, ML, Performance Marketing, and Leadership to communicate trade-offs and impact clearly.

What they are looking for

• 3+ years as a Product Manager in cross-functional, Agile teams with marketplace, e-commerce, or consumer platform experience.
• Hands-on experience with personalization, recommendations, growth, or engagement products—excited to partner with Data and ML Engineers.
• Strong experimentation mindset: comfortable defining hypotheses, running A/B tests, interpreting results, and making data-informed prioritization decisions.
• Clear communicator who aligns technical and non-technical stakeholders; curious and proactive in challenging assumptions.
• Legal right to work in the Netherlands (EU passport, valid visa, or current residency)—no visa sponsorship.

What is in it for you

• Lead a highly visible domain that directly drives company-level growth and shapes TicketSwap into a discovery platform fans love.
• Work in an experimentation-driven product culture where ideas are tested, not assumed, alongside a passionate international team of event lovers.
• Flexible hybrid working from Amsterdam HQ with autonomy to find your rhythm.
• Collaborate in a supportive environment where good ideas win, regardless of background or level.