Senior Product Manager, API Standards

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We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. We’re currently seeking an experienced professional to join our team in the role of Senior Product Manager, API Standards. You’ll define govern and evolve our API standards to enable secure, scalable, and consistent client connectivity across APIs and ERP/TMS integrations. You’ll help shape secure, interoperable, well-governed APIs across REST and event-driven architectures balancing client experience, engineering practicality, regulatory expectations, and commercial outcomes—enabling teams to deliver integrations faster, more safely, and with less rework, while ensuring customers benefit from a consistent implementation experience. As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you’ll: * Own and drive the API standards roadmap, covering design guidelines, versioning, error handling, security patterns, eventing, documentation, billing, servicing, testing standards and SDKs, aligned to the target architecture and wider Client Connectivity * Ensure standards keep pace with evolving client needs, market infrastructure changes, regulatory developments, and emerging technologies * Establish and enforce governance to ensure consistent adoption of standards and a high-quality customer implementation experience * Establish and maintain controls to monitor and evidence compliance with API delivery standards. * Provide consultancy and coaching to product and engineering teams; run clinics and design reviews to accelerate adoption. * Track and report adoption, API quality metrics and outcomes; drive continuous improvement and remediation plans where gaps exist. * Contribute to roadmap planning for API enablement capabilities * Partner with Product, Channel, Line of Business and IT teams to deliver customer-centric, end-to-end governance and consistent API standards across entire client connectivity channel layers and underlying product domains, migrating deprecated APIs to the new standards while accommodating justified local and regulatory variations * Ensuring consistent delivery across external and internal IT-led APIs, providing a seamless end-to-end experience that is reliable, secure, and easy to use across channels and products To be successful in this role you should meet the following requirements: * Proven product management experience delivering digital products/platform capabilities * Strong knowledge of API ecosystems, developer experience, and platform-based operating models * Proven ability to lead cross-functional delivery across regions and disciplines * Excellent communication, analytical and stakeholder management skills; able to translate complex technology into client-centric value * Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills * Client centric, collaborative mindset with the ability to translate complex technology into client centric solutions * Experience implementing standards and governance at scale * Ability to influence without authority and drive alignment across multiple teams and markets **Opening up a world of opportunity.** Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [hsbc.recruitment@hsbc.com](https://hsbc.recruitment@hsbc.com/) . Get matched ----------- Upload your resume and see jobs that match your skills and experience Upload your resume Match unknown Job Insights ------------ Based on previously hired candidates ### Popular Skills of Previous Hires * Accounting * Engineering * Balancing * Analysis * Alignment * Advocacy * Sociology * Economics * Computer Science * Business Presentations ### Job titles of previous hires Senior Manager Senior Product Manager Product Owner Senior Manager Product Senior Manager Finance Other similar jobs ------------------ Senior Product Payments Manager London, United Kingdom and 1 more Senior Technical Product Manager - Commercial Banking Technology - Hang Seng Bank (HK) Mongkok, Kowloon, Hong Kong Hybrid Senior Product Manager, Domestic and Emerging Payments Sydney, New South Wales, Australia Commercial Banking Senior Life Product Manager - Hang Seng Insurance - Hang Seng Bank (HK) Mongkok, Kowloon, Hong Kong Insurance Senior Product Manager on Structured Finance (f/m/d) PARIS, Paris, France Senior Wealth Product Expert Manager - Investment/ Wealth Product Expert Manager - Investment Taipei, Taipei City, Taiwan and 2 more Senior Manager, Product Proposition and Marketing - Hang Seng Insurance - Hang Seng Bank (HK) Mongkok, Kowloon, Hong Kong Customer Proposition Product Owner - Digital Wealth London, United Kingdom Hybrid Product Owner Guangzhou, Guangdong, China Commercial Banking [](javascript:void(0)) [](javascript:void(0)) [](javascript:void(0)) Slide 1 of 3 Recommended videos for you -------------------------- ### What's in a name? When your business spans the world, it’s no surprise that the workforce that keeps it running is made up of people from different regions, backgrounds... ### Roaring with Pride - Leigh's story Leigh's story is unique - but has something in common with so many of our people at HSBC. Those that see an issue and come up with a solution to fix i... ### Why I do what I do - International What makes us HSBC is our international presence - underpinned by our local expertise and personal touch. Five of our colleagues from around the worl... ### History of technology at HSBC HSBC was a worldwide bank long before the World Wide Web was a thing. See how we’ve evolved from deploying telegrams, to PIN codes, to biometrics to ... [](javascript:void(0)) [](javascript:void(0)) [](javascript:void(0)) [](javascript:void(0)) Slide 1 of 4 Recommended articles for you ----------------------------  [### \ \ HSBC Global Investment Summit focuses on ...\ \ HSBC’s inaugural Global Investment Summit in Hong Kong brought together more than 3,000 ...](https://portal.careers.hsbc.com/r?evt=article_click&ns=smartapply&domain=hsbc.com&n=https%3A%2F%2Fwww.hsbc.com%2Fnews-and-views%2Fnews%2Fhsbc-news-archive%2Fhsbc-global-investment-summit-focuses-on-world-shaping-trends)  [### \ \ HSBC Global Investment Summit | HSBC new...\ \ The HSBC Global Investment Summit is bringing together more than 2,500 delegates to discuss t...](https://portal.careers.hsbc.com/r?evt=article_click&ns=smartapply&domain=hsbc.com&n=https%3A%2F%2Fwww.hsbc.com%2Fnews-and-views%2Fnews%2Fhsbc-news-archive%2Four-inaugural-global-investment-summit)  [### \ \ Our record-breaking life insurance policy | ...\ \ We’ve set a new Guinness World Record for the most valuable life insurance policy ever sold, ...](https://portal.careers.hsbc.com/r?evt=article_click&ns=smartapply&domain=hsbc.com&n=https%3A%2F%2Fwww.hsbc.com%2Fnews-and-views%2Fnews%2Fhsbc-news-archive%2Four-record-breaking-life-insurance-policy) Slide 1 of 1 Our wellbeing & benefits ------------------------ ### Mental health We offer free, confidential 24/7 access to counselling, manager mental health training, and mindfulness apps to help you manage stress. That’s why three out of four colleagues feel comfortable talking to their managers about their mental health – and we ranked #1 global employer in the CCLA Global 100 Mental Health Benchmark. ### Physical health We provide comprehensive medical benefits and access to regular health assessments\*. We’ll also support you to lead a healthy and active lifestyle, with access to personalised app-driven tools and gyms\*.\*Availability depends on location; additional charges may apply. ### Financial health We help you prepare for your future by building retirement savings and giving you the opportunity to invest in HSBC shares\*\*. We provide financial protection such as life insurance, so you have peace of mind. We also provide education tools to help you make the right financial choices.\*\*All employee share plans are available in 32 markets. ### Social health We’ll support you to adopt flexible and alternative ways of working, where possible, including working from home and different hours. We give time off for the moments that matter; and have Employee Resource Groups (ERGs) that connect on the subjects that matter to you. That’s why three in four colleagues say they can integrate their work and personal life positively.  Join our talent network! ------------------------ We’re always looking for people with purpose and ambition who can help us build the bank for the future. We encourage you to sign up to our talent network so that we can update you about job opportunities, careers events and HSBC news in your areas of interest. 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