Technical Product Owner - Infrastructure

The role

• Own the complete product roadmap for the CIP value stream, working with technical stakeholders to design delivery iterations and prioritize backlog items that maximize colleague value.
• Write user stories, acceptance criteria, and product specifications; maintain and refine the backlog in close coordination with Agile Delivery Leads.
• Create and own performance dashboards, using data to identify waste and inefficiency; be the first point of contact for product questions and requirement clarification.
• Lead all Agile ceremonies (stand-ups, refinement, planning, retrospectives); report on progress vs. roadmap and escalate risks and blockers to the Head of Product.
• Manage stakeholder relationships, coordinate product launches, and mentor Associate POs as part of the wider Product Chapter.

What they are looking for

• Prior experience with Technology Infrastructure in support, delivery, or project roles; proven track record delivering infrastructure transformation programmes.
• Product management experience in Agile delivery teams, managing backlogs to prioritize and embed business value.
• Relevant qualifications (e.g., Certified Scrum Product Owner) and hands-on experience with Agile tools (Jira, Confluence) and product management frameworks.
• Customer-centric problem-solving mindset; ability to write clear business requirements for engineers and challenge the status quo.
• Strong communication skills (written and verbal) to convey complex ideas to technical and non-technical stakeholders; demonstrable analytical and data-driven decision-making skills.

What is in it for you

• Hybrid working with approximately 2 days per week in the Lisbon office; flexibility to discuss working arrangements as part of your Team Charter.
• Work with a collaborative, fast-paced team in a company culture that values challenging convention and continuous innovation.
• Opportunity to mentor and coach Associate POs and participate in the wider product management community across Hiscox engineering teams.
• Benefits package supporting mental and physical wellbeing as part of a global specialist insurer with 3,000 employees across 12 countries.