Henkel AG
Internship Supply Chain Europe Customer Service Experience PMO
OnsiteDüsseldorf, GermanyLogistics
Our Take
Support the Head of PMO at Henkel AG, driving project governance for customer experience initiatives across European supply chain operations.
What you’ll do
- Support the Head of PMO in driving best-in-class project governance and execution frameworks
- Take end-to-end ownership of high-impact initiatives, ensuring alignment with strategic priorities
- Develop and scale AI-enabled dashboards, tools and standardized methodologies to enhance transparency, efficiency, and decision quality
- Track project progress, risk-assessment and mitigation measurement incl. reporting on C-Level
- Prepare key meetings and workshops with cross-functional stakeholder groups
- Share lessons learned to improve future projects and processes
- Analyze CX-related trends within Supply Chain
Skills & Focus Areas
- AI-enabled dashboards
- project governance
- CX
As posted by Henkel AG
About this Position What you´ll do Support the Head of PMO in driving best-in-class project governance and execution frameworks within a CX-focused operating model Take end-to-end ownership of high-impact initiatives, ensuring alignment with strategic priorities and delivering measurable business outcomes Develop and scale AI-enabled dashboards, tools and standardized methodologies to enhance transparency, efficiency, and decision quality Track project progress, risk-assessment and mitigation measurement incl. reporting on C-Level Prepare key meetings and workshops with cross-functional stakeholder groups Share lessons learned to improve future projects and processes Analyze CX-related trends within Supply Chain