
Strategic Product Development Manager
Our Take
Elevate customer experience and retention strategy for HelloFresh DACH customers.
What they’re looking for
- 7+ years customer-centric strategic experience
- KPI mastery and predictive metric architecture
- Commercial mindset with P&L lens
- Exceptional stakeholder management
- Individual contributor autonomy
- Problem-solving excellence
What you get
- Discount on HelloFresh boxes
- Yearly L&D budget
- Flexible working hours
- Extensive onboarding program
- Social events
- Discounted fitness offers
- Well-being initiatives
Skills & Focus Areas
- Customer Experience
- Customer Success
- KPI Mastery
- Stakeholder Management
- Problem-solving
- Data Analysis
- AI
As posted by HelloFresh SE
About the role: What's in the box
In this role, you will own the assortment roadmap and key monetisation levers for HelloFresh DACH product categories, driving AOV growth across Add-on Market, surcharge, and modular offerings. You will optimise assortment performance through data-driven analysis, shape pricing and bundle strategies, and translate insights into actionable commercial decisions. Working cross-functionally across Product, Culinary, Marketing, Operations, and Supply Chain, you will also help execute the merchandising calendar and leverage AI-driven automation to improve efficiency and execution at scale.
Please note that this position is a 24-month fixed-term contract (with the aim of converting it to a permanent position afterwards).
What you’ll do: The Recipe
- Own the assortment roadmap and monetisation lever design for HelloFresh DACH's product categories: Add-on Market (DACH only), surcharge, and modularity.
- Success is measured by sustained AOV growth across the DACH monetisation categories.
- Continuously track and improve product assortment through performance analysis, and partner with stakeholders to generate action plans that close performance gaps.
- Build AI automation workflows or agents to streamline category operations, performance reporting, and execution.
- Define and adjust pricing for surcharge items and selected add-on products within the broader pricing framework. This includes setting individual price points, recommending bundle pricing, and reading the results to refine the approach.
- Coordinate and drive the execution of product initiatives across operational workstreams, including Private-label, Product Ops, Culinary, Marketing, and Supply Chain.
- Execute the merchandising calendar across seasonal themes, cultural moments, and cuisine spotlights, working in close coordination with the lead PM who owns the broader commercial product roadmap.
What you’ll bring: The Ingredients
- At least 3 years of professional experience in a similar role.
- Ideally experience in an entrepreneurial e-commerce environment with commercial exposure; CPG, D2C subscription, FoodTech, or Retail experience is a plus.
- Comfort with assortment optimization under constraints, balancing trade-offs across margin, customer fit, and operational feasibility while maintaining momentum.
- Ability to translate consumer insights into viable product solutions by connecting qualitative and quantitative signals to commercial decisions on assortment, packaging, and pricing.
- Working knowledge of pricing fundamentals, including price elasticity, willingness to pay, and margin trade-offs.
- Strong stakeholder management across Culinary, Operations, Marketing, and international teams, with the ability to distil complex initiatives for different audiences and build alignment.
- Keen interest in working with AI and applying it to continuously improve ways of working across teams.
What we offer you
- Modern and comfortable working space with great co-workers in Berlin-Kreuzberg
- Discount for HelloFresh boxes and Convini products
- Development possibilities along with internal trainings and a yearly central Learning & Development budget for teams
- Flexible working hours
- Extensive Onboarding and Buddy Program
- Social events including team events, Friday beers, company runs, book club, etc.
- Discounted fitness offers with our Urban Sports Club and John Reed partners, as well as yoga classes
- Well-being initiatives in cooperation with Headspace and Spill
- Childcare and company pension scheme benefit
- Company pension scheme
Are you the missing ingredient?
If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.
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