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Delivery Hero SE · Logistics, Rider Product Operations Support

Manager, Product Operations Support - (Logistics, Rider)

NewhybridSeniorBerlin, deLogisticsMarketplaceB2C

Our Take

Improve rider logistics support operations across Delivery Hero’s marketplace network.

What they’re looking for

  • Product operations experience
  • Logistics or rider domain
  • Support operations background
  • Cross-functional stakeholder work
  • Process improvement mindset

As posted by Delivery Hero SE

The role

  • You manage Product Operations Support for Delivery Hero’s Logistics and Rider domain.
  • You focus on operational support workflows that affect riders and delivery logistics.
  • You work in a product operations context, connecting product needs with day-to-day support realities.

What they are looking for

  • You bring experience in product operations, logistics, rider operations, or support-heavy product environments.
  • You can translate operational pain points into clear product and process improvements.
  • You are comfortable working across product, operations, and support stakeholders.

What is in it for you

  • You work on rider logistics at Delivery Hero, a major global delivery marketplace company.
  • You operate in a domain where product decisions directly affect delivery reliability and rider support.
  • You take on a manager-level role focused on improving scalable product operations support.