
Delivery Hero SE · Logistics, Rider Product Operations Support
Manager, Product Operations Support - (Logistics, Rider)
NewhybridSeniorBerlin, deLogisticsMarketplaceB2C
Our Take
Improve rider logistics support operations across Delivery Hero’s marketplace network.
What they’re looking for
- Product operations experience
- Logistics or rider domain
- Support operations background
- Cross-functional stakeholder work
- Process improvement mindset
As posted by Delivery Hero SE
The role
- You manage Product Operations Support for Delivery Hero’s Logistics and Rider domain.
- You focus on operational support workflows that affect riders and delivery logistics.
- You work in a product operations context, connecting product needs with day-to-day support realities.
What they are looking for
- You bring experience in product operations, logistics, rider operations, or support-heavy product environments.
- You can translate operational pain points into clear product and process improvements.
- You are comfortable working across product, operations, and support stakeholders.
What is in it for you
- You work on rider logistics at Delivery Hero, a major global delivery marketplace company.
- You operate in a domain where product decisions directly affect delivery reliability and rider support.
- You take on a manager-level role focused on improving scalable product operations support.
