(Senior) Product Manager Webshop (m/f/d)

The role

• You own the checkout and revenue domain end-to-end: strategy, monetization, conversion optimization, and customer satisfaction across 25+ countries.
• You develop data-driven monetization strategies for cross-sell services, build business cases, and prioritize based on quantified customer and business impact.
• You systematically identify revenue opportunities along the customer journey, formulate testable hypotheses, and validate through A/B tests, quantitative analysis, and qualitative research.
• You translate market and stakeholder needs into scalable product solutions, clear roadmaps, and actionable backlogs—collaborating with UX, Engineering, Customer Care, Marketing, and Resale teams.
• You act as the central point of contact for your domain, align stakeholders up to management level, and make confident data-driven decisions focused on KPIs: Conversion, Attach Rate, AOV, Support Reduction, Compliance, and Messaging Effectiveness.

What they are looking for

• 4+ years as a (Senior) Product Owner or Product Manager in digital product development, ideally e-commerce or digital business.
• Strong analytical mindset: derive actionable insights from data and lead hypothesis-driven experiments.
• Proven collaboration with Engineering, UX, and international business stakeholders on user-centric, commercially impactful solutions.
• Excellent problem identification and requirements definition: structured, testable, cross-functionally understandable specs.
• Agile delivery experience: confident managing complex prioritization, iterative development, and stakeholder alignment.
• Fluent in German and English, written and spoken.

What is in it for you

• Shape a product connecting millions of fans with live events across Europe's largest ticketing platform (300M+ purchases annually).
• Lead strategic, high-impact work in a revenue-critical domain with clear KPIs and measurable business outcomes.
• Cross-functional autonomy: collaborate directly with talented Engineering, UX, and business teams in an agile environment.
• Hamburg headquarters with an international, values-driven team that prioritizes diversity and inclusion.