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Cognigy · Product Strategy, Conversational AI Platform

Agentic Voice - Product Manager

NewremoteMidUnited Kingdom - LondonAI/MLB2B SaaSEnterprise

Our Take

Shape conversational AI products at Cognigy, Gartner Leader.

What they’re looking for

  • Conversational AI or contact center product experience
  • Enterprise customer service domain knowledge
  • Product strategy and roadmapping
  • Stakeholder management across engineering and design

As posted by Cognigy

The role

  • You shape the product strategy for Cognigy.AI, the most advanced AI Agent platform for enterprise contact centers.
  • You work across generative and conversational AI integration to define features that enable hyper-personalized, multilingual service.
  • You collaborate with engineering, design, and go-to-market teams to deliver cutting-edge AI capabilities on multiple channels (voice, chat, messaging).

What they are looking for

  • Deep experience building conversational AI, contact center, or enterprise customer service products.
  • Strong product strategy and roadmapping skills with ability to balance technical innovation and business value.
  • Comfort working in a fast-moving, flat-hierarchy organization with minimal process overhead.

What is in it for you

  • Competitive, performance-oriented salary with company pension plan.
  • Flexible working options and fully remote eligibility across Europe.
  • Learning and development budget (Udemy Business), wellness programs (ClassPass, Calm for Business), and one paid volunteering day per year.
  • Unique opportunity to help shape a high-growth AI platform company with little hierarchy.

Skills & Focus Areas

  • roadmapping
  • product strategy
  • stakeholder management
  • A/B testing
  • data analysis

Languages

English