Talent & Performance Specialist (GB)

This role can be based in Birmingham, Bristol, London or Manchester.

We can consider reduced hours working patterns for this role.

 

Closing Date: Wednesday 22nd July 2026

About the role

The Talent & Performance Specialist operates with an enterprise-wide remit across BT Group, shaping and delivering Talent & Performance solutions that support colleagues at every level of the organisation, from frontline operations through to senior leadership. Working within the Talent & Performance Hub, the role plays a critical part in ensuring BT has the talent, leadership capability and performance culture required to deliver its strategic ambitions.

Combining deep Talent & Performance expertise with Product Ownership responsibilities, the role partners with stakeholders across BT Group to translate strategic priorities into scalable, user-centred products, frameworks and experiences. Working alongside the Senior Manager, Talent & Performance (Product Lead), the role helps shape the evolution of BT's Talent & Performance portfolio, ensuring solutions deliver measurable value for colleagues, leaders and the business.

Acting as Product Owner for designated Talent & Performance products and initiatives, the role works closely with Design, Delivery and Technology teams to define requirements, prioritise opportunities and continuously improve outcomes.

 

Through evidence-based talent, succession, performance and career interventions, the role strengthens leadership pipelines, supports effective talent governance, builds future capability and enables a high-performance culture across BT Group.

What you’ll be doing

• Shape and deliver BT’s Talent & Performance products and frameworks, ensuring the organisation has the leadership capability, talent pipeline and performance culture needed for future success.
• Support enterprise talent reviews, succession planning and career development, using data and insight to strengthen leadership pipelines and improve succession health.
• Prepare and present talent insights, facilitate calibration discussions and contribute to consistent, well‑governed talent and succession decisions.
• Use talent, performance and workforce data to identify risks and capability gaps, recommending targeted interventions and applying external best practice.
• Act as Product Owner for designated Talent & Performance products, translating strategic priorities into clear roadmaps, requirements and delivery plans.
• Partner with Design, Delivery and business stakeholders to shape, test and implement user‑centred, scalable solutions that evolve with colleague and business needs.
• Build trusted relationships across BT, providing expert consulting support to leaders and People & Culture teams to ensure solutions meet diverse colleague needs.
• Define and track success measures for Talent & Performance products, using data and feedback to evaluate impact and inform future priorities.
• Embed Talent & Performance principles and processes to help managers and colleagues contribute to a high‑performance, growth‑focused culture.
• Leverage data, AI and emerging technologies to enhance Talent & Performance products, improving decision‑making and colleague experience.
• Use SAP SuccessFactors and other people systems to support high‑quality Talent & Performance processes, ensuring strong data governance and reporting.

Essential Skills / Experience

• Talent management, talent reviews and succession planning.
• Career development and internal mobility.
• Performance management design and delivery.
• Ability to interpret data, identify trends and communicate insights that influence decisions.
• Strong business partnering and stakeholder influence, with the ability to build compelling cases for Talent & Performance solutions.
• Resilience and adaptability in a large, complex organisation.

Desirable Skills / Experience

• Product ownership experience and familiarity with agile methodologies.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.

You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country.   Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.