Partnerships - Product Manager - Fee Admin

About us
At Booking.com, data drives our decisions. Technology is at our core and innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the following morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

Our Strategic Partnerships department is the B2B and B2B2C demand engine, building the Connected Trip for thousands of demand partners and their customers globally, integral to Booking.com’s mission of making it easier for everyone to experience the world. We’re investing in our Platform products to unlock benefits from our existing Partner Centre to more partners.

Role description

We're looking for a Product Manager to drive a key part of the Partner Centre product area within Strategic Partnerships. You'll own the roadmap for how partners onboard, integrate, and manage their relationship with Booking.com — while meeting platform-grade reliability, privacy, and safety standards. You'll work within a broader product vision led by senior leadership, taking ownership of your area while staying aligned with the end-to-end partner experience. You'll work cross-functionally with teams across the business and partner with commercial teams to ship products used by some of the world's largest travel and consumer internet brands.

Key Job Responsibilities and Duties 

• Define the strategy for one of our payout products to provide accurate and in-time affiliate fee calculation, defining a long-term plan that puts our products as a benchmark in dealing with complex use cases in the B2B Affiliate travel landscape;

• Excellent stakeholder management, ability to deal with ambiguity and define proper alignment with our Operations teams (Opex, Contracting and PayOps);

• Build and adapt the product strategy to the constantly evolving needs and constraints imposed by the business.

• Build for scale and multiple verticals by extending demand distribution capabilities beyond accommodations to support multi‑vertical partners through reusable services, abstractions, and APIs.

• Measuring and communicating the team’s progress and impact to the business leadership in a transparent and effective way. This includes defining key business and services success metrics, tracking them, and improving upon them.

• Guiding new capabilities, systems and services from inception to launch while keeping travelers and partners at the center of everything.

• Deeply understand the direction of the business and the problems customers face; extract and identify requirements from other business initiatives, customer requirements and prioritize them ruthlessly.

• Constantly engage with stakeholders to expand the coverage of the product and create impact.

• Work closely with key stakeholders to define and ship high quality products.

Role Qualifications and Requirements

• At least 4 years of experience in product management roles spanning across B2B and B2B2C

• Ability to articulate complex technical products as a clear and compelling narrative.

• Excellent communication and stakeholder management skills. Be able to clearly communicate with the business at all levels. 

• Strong technical background and experience with managing platform products and complex roadmap development.

• Excellent prioritization skills in time critical situations while balancing customer & business needs.

• The ability to zoom in as well as see a 10,000 ft view

• An analytical orientation and strong problem-solving skills demonstrated by the ability to structure issues and analyze alternative solutions.

• Team player with a bottom-up ideation process

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Inclusion at Booking.com:

Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

 Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

 We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Application Process

• The interview process will entail a  call with one of our Recruiters and a total of 3 interviews, all conducted via Zoom video conferencing.
  
  

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.