Senior Product Manager, AI Agents
Senior Product Manager at Zendesk focusing on AI Agent Configuration and Personalization in Berlin.

San Francisco, United States · Founded 2007 · 5000+ staff
Zendesk is a customer service and employee experience platform that leverages AI agents to help businesses deliver fast, personalized support across multiple channels including chat, email, voice, and more. Trusted by over 200,000 companies worldwide, Zendesk provides cloud-based software solutions for customer relationship management, support ticketing, sales automation, and workforce engagement, enabling organizations of all sizes to transform their customer and employee service operations.
Roles based in: Berlin, Krakow, Kraków, Lisbon
Builds in: Enterprise
Seniority: 2 senior
Publishes salary on 1 of 2 ads · Hiring product roles here since April 2026
Curated from live Zendesk postings. Click any role for the full brief.
Senior Product Manager at Zendesk focusing on AI Agent Configuration and Personalization in Berlin.
Build and evolve a high-growth Workforce Management product for Zendesk customers.
No longer open on Zendesk's site. Kept for reference — saved archived roles stay in your dashboard.
Design AI Copilot experiences for Zendesk's customer support software.
Design AI Copilot experiences for Zendesk's customer support software.