Intercom·Dublin, IEDublin, Ireland·First seen
Senior Product Manager
Senior Product Manager at Intercom (USA) responsible for managing the roadmap and defining problems for AI Customer Agent Fin.
OnsitePMSeniorAI/MLE-commerce
Intercom
San Francisco, USA · Founded 2011 · 501-1000 staff
SaaSSoftwareAI/ML
Intercom is a customer messaging platform that helps businesses connect with their customers through a suite of tools for live chat, marketing automation, help desks, and customer engagement, often leveraging AI.
Open roles at a glance
6 live roles3 PM· 5 remote-friendly
Roles based in: Dublin, IE Dublin, London
Product at Intercom
Builds in: AI/ML · B2B SaaS
Seniority: 5 senior · 1 principal
Hiring product roles here since April 2026
6 open Product roles
Curated from live Intercom postings. Click any role for the full brief.
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Product Manager
Build AI customer agents for businesses seeking perfect customer experiences.
HybridPMSeniorB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Staff/Principal Product Designer
Design AI customer agent experiences for Fin, a leading AI company.
HybridOtherPrincipalAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
HybridOtherSeniorAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Data Scientist - Product Analytics
Drive product strategy by analyzing customer data for Intercom's AI customer service platform.
HybridSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Staff Product Manager
Lead AI customer service product strategy and roadmap at Intercom.
HybridPMSeniorAI/MLB2B SaaS
Archived roles (24)
No longer open on Intercom's site. Kept for reference — saved archived roles stay in your dashboard.
Intercom·Dublin, IEDublin, Ireland·First seen
Senior Sales Strategy & Operations Manager, AI Products
Drive commercial success for AI products by bridging Product and Sales.
ArchivedOnsitePMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Business Development Representative, Emerging AI Products
Drive AI customer agent sales pipeline at Fin in Dublin.
ArchivedHybridPMJuniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·First seen
Staff Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
ArchivedHybridDesignerB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Product Marketing Manager
Shape AI-first Helpdesk positioning and narrative at Intercom.
ArchivedHybridPMMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Senior Product Marketing Manager
Define AI-first helpdesk positioning and go-to-market narrative at Intercom.
ArchivedHybridPMMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·First seen
Principal Product Designer
Design AI-powered customer service experiences for Intercom's Fin agent.
ArchivedHybridDesignerPrincipalB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Account Executive, Emerging AI Products
Sell Intercom's new AI Sales Agent to businesses, shaping its go-to-market strategy.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Product Manager
Build AI customer service solutions for 30,000+ global businesses at Intercom.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·Berlin, Germany; Dublin, Ireland; London, England, DEBerlin, Germany; Dublin, Ireland; London, England, Germany·First seen
Staff/ Principal Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
ArchivedHybridDesignerPrincipalAI/MLB2B SaaS
Intercom·Dublin, Ireland; London, England, IEDublin, Ireland; London, England, Ireland·First seen
Senior Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
ArchivedHybridDesignerSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·First seen
Senior Product Designer
Design AI-powered customer service experiences for a global SaaS leader.
ArchivedHybridDesignerSeniorB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Product Counsel
Navigate AI and privacy law for product launches at Intercom.
ArchivedHybridPMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Senior GTM Product Enablement Manager
Build AI customer service enablement for Intercom's global solutions teams.
ArchivedHybridPMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·First seen
Staff Product Manager - Web Growth
Lead web growth strategy and CRO at Intercom as Staff PM.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Staff Product Manager - Web Growth
Lead web growth strategy and mentorship at Intercom's AI customer service platform.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Staff Product Manager - Web Growth
Lead web growth strategy and CRO roadmap at Intercom's AI customer service platform.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Senior Product Manager, Web (Narrative/Content)
Lead web storytelling for Fin AI at Intercom's Customer Service Suite.
ArchivedHybridPMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·First seen
Senior Product Manager, Web
Own web storytelling for Fin AI customer service agent at Intercom.
ArchivedHybridPMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·First seen
Senior Product Manager, Web
Own web narrative and storytelling for Intercom's AI customer service platform.
ArchivedPMSeniorB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·First seen
Staff Product Manager
Own core customer service and messaging products at Intercom.
ArchivedPMSeniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·First seen
Staff Product Manager
Lead customer engagement products powered by AI at Intercom.
ArchivedHybridPMSeniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·First seen
Staff AI Product Manager
Lead AI product strategy for Fin agent at Intercom's new Berlin R&D hub.
ArchivedHybridPMAI/MLB2B SaaS
Intercom·Dublin, IEDublin, Ireland·First seen
Staff AI Product Manager
Lead AI product strategy for Fin at Intercom, the AI Customer Service company.
ArchivedPMSeniorAI/MLB2B SaaS
Intercom·London, GBLondon, the United Kingdom·First seen
Staff AI Product Manager
Lead AI product strategy for Fin at Intercom, the AI Customer Service company.
ArchivedHybridPMSeniorAI/MLB2B SaaS