Intercom·Dublin, IEDublin, Ireland·
Senior Sales Strategy & Operations Manager, AI Products
Drive commercial success for AI products by bridging Product and Sales.
PMSeniorB2B SaaSAI/ML
Intercom
San Francisco, USA · Founded 2011 · 501-1000 staff
SaaSSoftwareAI/ML
Intercom is a customer messaging platform that helps businesses connect with their customers through a suite of tools for live chat, marketing automation, help desks, and customer engagement, often leveraging AI.
Open roles at a glance
22 live roles16 PM · 2 Designer · 2 PMM· 16 remote-friendly
Roles based in: Berlin, Dublin, England, GB London, IE Dublin, London
Product at Intercom
Builds in: AI/ML · B2B SaaS · Platform · MarTech
Seniority: 1 junior · 14 senior · 3 staff · 2 principal
Hiring product roles here since April 2026
22 open Product roles
Curated from live Intercom postings. Click any role for the full brief.
Intercom·London, GBLondon, the United Kingdom·
Senior Product Manager
Build AI customer agents for businesses seeking perfect customer experiences.
HybridPMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Business Development Representative, Emerging AI Products
Drive AI customer agent sales pipeline at Fin in Dublin.
HybridPMJuniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·
Staff Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
HybridDesignerB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Staff/Principal Product Designer
Design AI customer agent experiences for Fin, a leading AI company.
HybridOtherPrincipalAI/ML
Intercom·London, GBLondon, the United Kingdom·
Senior Product Marketing Manager
Shape AI-first Helpdesk positioning and narrative at Intercom.
HybridPMMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Senior Product Marketing Manager
Define AI-first helpdesk positioning and go-to-market narrative at Intercom.
PMMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·
Principal Product Designer
Design AI-powered customer service experiences for Intercom's Fin agent.
HybridDesignerPrincipalB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Account Executive, Emerging AI Products
Sell Intercom's new AI Sales Agent to businesses, shaping its go-to-market strategy.
HybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Product Manager
Build AI customer service solutions for 30,000+ global businesses at Intercom.
HybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Senior Data Scientist - Product Analytics
Drive product strategy by analyzing customer data for Intercom's AI customer service platform.
HybridSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Senior GTM Product Enablement Manager
Build AI customer service enablement for Intercom's global solutions teams.
HybridPMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·
Staff Product Manager - Web Growth
Lead web growth strategy and CRO at Intercom as Staff PM.
HybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Staff Product Manager - Web Growth
Lead web growth strategy and CRO roadmap at Intercom's AI customer service platform.
HybridPMB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Senior Product Manager, Web (Narrative/Content)
Lead web storytelling for Fin AI at Intercom's Customer Service Suite.
HybridPMSeniorB2B SaaSAI/ML
Intercom·Berlin, DEBerlin, Germany·
Senior Product Manager, Web
Own web storytelling for Fin AI customer service agent at Intercom.
HybridPMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Senior Product Manager, Web
Own web narrative and storytelling for Intercom's AI customer service platform.
PMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Staff Product Manager
Lead AI customer service product strategy and roadmap at Intercom.
PMSeniorAI/MLB2B SaaS
Intercom·London, GBLondon, the United Kingdom·
Staff Product Manager
Own core customer service and messaging products at Intercom.
PMSeniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·
Staff Product Manager
Lead customer engagement products powered by AI at Intercom.
HybridPMSeniorAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·
Staff AI Product Manager
Lead AI product strategy for Fin agent at Intercom's new Berlin R&D hub.
HybridPMSeniorAI/MLB2B SaaS
Intercom·London, GBLondon, the United Kingdom·
Staff AI Product Manager
Lead AI product strategy for Fin at Intercom, the AI Customer Service company.
PMSeniorAI/MLB2B SaaS
Archived roles (5)
No longer open on Intercom's site. Kept for reference — saved archived roles stay in your dashboard.
Intercom·Berlin, Germany; Dublin, Ireland; London, England, DEBerlin, Germany; Dublin, Ireland; London, England, Germany·
Staff/ Principal Product Designer
Design AI-powered customer service experiences for millions of users at Intercom.
ArchivedHybridDesignerPrincipalAI/MLB2B SaaS
Intercom·Berlin, DEBerlin, Germany·
Senior Product Designer
Design AI-powered customer service experiences for a global SaaS leader.
ArchivedHybridDesignerSeniorB2B SaaSAI/ML
Intercom·London, GBLondon, the United Kingdom·
Senior Product Counsel
Navigate AI and privacy law for product launches at Intercom.
ArchivedHybridPMSeniorB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Staff Product Manager - Web Growth
Lead web growth strategy and mentorship at Intercom's AI customer service platform.
ArchivedHybridPMB2B SaaSAI/ML
Intercom·Dublin, IEDublin, Ireland·
Staff AI Product Manager
Lead AI product strategy for Fin at Intercom, the AI Customer Service company.
ArchivedPMSeniorAI/MLB2B SaaS