Head of Product - Care
Head of Product - Care at Back Market defining strategy and leading AI transformation for the customer care domain.

Founded 2014 · 501-1000 staff
Founded in Paris in 2014, Back Market is the leading global marketplace dedicated to verified refurbished technology.
Roles based in: Paris
Builds in: Marketplace
Seniority: 1 senior · 1 lead
Hiring product roles here since April 2026
Curated from live Back Market postings. Click any role for the full brief.
Head of Product - Care at Back Market defining strategy and leading AI transformation for the customer care domain.
Senior Product Manager to own Back Market's managed shipping solution (BackShip) for sellers in Paris.
No longer open on Back Market's site. Kept for reference — saved archived roles stay in your dashboard.
Shape and launch refurbished tech programs for a global marketplace, driving customer adoption and environmental impact.
Improve checkout funnel for refurbished tech marketplace, running A/B tests and collaborating with cross-functional teams.
Build user-centric interfaces for refurbished tech marketplace
Drive data platform transition for a global refurbished tech marketplace.
Scale rigorous A/B experimentation across a global refurbished tech marketplace.
Shape shipping product at a leading global refurbished tech marketplace.
Own AI product vision and fraud detection for a global refurbished tech marketplace.
Develop and own the Care Platform, a core component of Back Market's B2B SaaS offerings. This role involves leading cross-functional teams to deliver high-quality enterprise software solutions