You lead technical implementation and optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud for U.S. Oncology.
You design omnichannel orchestration that unifies CRM field activities with personalized digital journeys, powered by AI-driven insights and closed-loop engagement.
You modernize the integration ecosystem from legacy middleware toward API-first, event-driven architectures with real-time data sync across claims, EHR, and specialty pharmacy feeds.
You mentor and lead an engineering squad, establishing DevSecOps practices, design standards, and vendor performance frameworks.
You bridge global Salesforce roadmaps with U.S.-specific regulatory and market demands, influencing global product strategy.

7+ years CRM or Customer Engagement platform experience; proven expertise in Salesforce Life Science Cloud, Data Cloud, or Veeva CRM.
Expert-level omnichannel and closed-loop marketing architecture; mastery of RESTful APIs, Event-Driven Architecture, Kafka, or MuleSoft.
Hands-on leadership managing Scrum/Kanban squads with DevSecOps culture (CI/CD, GitFlow, automated testing).
Demonstrated ability to translate complex technical trade-offs into business value and influence senior stakeholders across commercial and IT.
Preferred: Salesforce Agentforce, LLMs, RAG; U.S. Oncology domain knowledge (HIPAA, claims data, EHR); AWS/Azure, Snowflake; SI/Managed Services vendor management.

Shape the technical foundation of an AI-native, agentic CRM era at scale; your work directly improves outcomes for the oncology community.
Lead Agentforce pilots and autonomous agent innovations across brands; pioneer compliant AI interactions in life sciences.
Competitive base salary $165,000–$248,000 with short-term incentive bonuses, equity-based awards, and comprehensive benefits (401k, PTO, health/dental/vision).
Work at the intersection of life sciences and cutting-edge technology in Gaithersburg, MD with visibility into patient-facing impact.

Senior CRM Product Owner, US Oncology

Our Take