CRM Product Owner - US Oncology

The role

• Own end-to-end technical build and optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud for oncology HCP and patient engagement.
• Lead a squad of engineers through Scrum/Kanban, conduct code reviews, and enforce DevSecOps standards including CI/CD and automated testing.
• Execute omnichannel journeys with Data Cloud triggers driving real-time, personalized actions for field representatives in the CRM.
• Design and maintain API-first, event-driven integrations between Salesforce and oncology-specific data sources (claims, EHR feeds) using MuleSoft or Kafka.
• Evaluate technical deliverables from System Integrator partners against internal architectural principles and code quality standards.

What they are looking for

• 5+ years in CRM, customer engagement platforms, or related technical product ownership roles.
• Deep hands-on expertise with Veeva CRM and/or Salesforce Life Science Cloud—specifically Data Cloud and Marketing Cloud configuration.
• Proficiency in RESTful API design and Event-Driven Architecture (EDA) with MuleSoft or Kafka.
• Proven experience leading engineering squads, managing technical debt, and driving GitFlow and CI/CD pipelines.
• Understanding of U.S. Oncology domain: HIPAA compliance, claims data structures, EHR models, and regulatory considerations.

What is in it for you

• Shape the technical foundation of a modern, data-driven engagement ecosystem driving patient impact at scale.
• Work at the forefront of agentic CRM using latest Salesforce Agentforce and AI capabilities.
• Competitive base salary $127,000–$191,000 USD plus short-term incentives and equity-based awards.
• Comprehensive benefits: retirement programs, paid time off, health, dental, and vision coverage.
• Onsite role in Gaithersburg, MD with clear career development and learning opportunities.